Returns & Exchanges

At SKIN functional, we want you to be completely satisfied with your skincare journey. If a product doesn't meet your expectations, you can return it within 30 days of purchase for a refund or exchange, provided it is in its original condition.

1

Initiate Your Return

Contact our customer support team via email with your order number and the reason for the return to receive your Return Authorization.

2

Pack Your Items

Carefully place the unused products in their original packaging to ensure they are protected during transit to our warehouse.

3

Ship to SKIN functional

Affix the provided shipping label to your package and drop it off at your nearest authorized courier location.

4

Receive Refund or Credit

Once our quality control team inspects the returned items, we will process your refund or store credit within 5-7 business days.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing